Refund policy
Refund Policy
All sales are final, and we do not accept returns.
Refunds or replacements may be issued when an order arrives damaged, defective, incorrect, or when another issue is determined to be justified.
To request assistance, contact Support@selovy.com with your order number and details about the issue. Photos or videos may be required.
All refund and replacement requests are reviewed individually. Approval is not guaranteed, except where required by applicable law.
Approved refunds will be issued to the original payment method. Processing times may vary depending on the payment provider.
Nothing in this policy limits your rights under applicable consumer protection laws.