Terms of service
Terms of Service
Last Updated: October 9, 2026
Welcome to Selovy! These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to the terms outlined below.
Please read these Terms of Service carefully before making a purchase.
1. General Conditions
By using our website, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian.
We reserve the right to refuse service to anyone for lawful reasons, including suspected fraud, misuse of our website, or violations of these Terms.
We may update, modify, or discontinue products and services at any time, subject to applicable law.
2. Products and Availability
Selovy strives to provide accurate product descriptions, images, pricing, and availability information.
However, product colors and appearance may vary slightly depending on screen settings, lighting, and manufacturing variations.
We reserve the right to limit product quantities, discontinue products, or correct errors in product listings.
If an error affects an order you have already placed, we will contact you regarding the available options.
3. Pricing and Payments
All prices are displayed in U.S. dollars (USD), unless otherwise indicated.
Prices are subject to change without prior notice. The price confirmed at checkout will generally apply to your order, subject to corrections permitted by law.
Payment must be completed successfully before an order is processed.
We use third-party payment processors to securely handle transactions. Selovy does not store your complete payment card information.
4. Shipping and Delivery
Orders are processed and shipped according to the shipping information provided on our website.
Estimated delivery times are not guaranteed and may vary due to carrier delays, weather conditions, customs processing, or other circumstances outside our control.
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us immediately. We cannot guarantee changes once an order has been processed or shipped.
Shipping delays do not automatically qualify an order for cancellation or refund, except where required by applicable law.
5. Returns and Refunds
All sales are final. Selovy does not accept returns or exchanges for change of mind, personal preference, or ordering the wrong item.
If your product arrives damaged, defective, or materially different from what you ordered, please contact our customer support team with your order number, a description of the issue, and relevant photographs.
We will review the situation and determine an appropriate resolution consistent with applicable consumer protection laws.
Refunds, replacements, or other remedies may be provided when required by law or otherwise approved by Selovy.
Nothing in this policy limits any rights or remedies that cannot legally be excluded.
Please refer to our separate Refund Policy for additional information.
6. Order Cancellations
Orders may begin processing shortly after they are placed.
If you need to request a cancellation, please contact us as soon as possible.
Cancellation requests are not guaranteed once an order enters processing or shipment.
If an order is canceled before shipment, any payment collected for that canceled order will be refunded.
Selovy reserves the right to cancel orders due to suspected fraud, inaccurate information, unavailable inventory, or payment processing issues. Customers will be notified and refunded where applicable.
7. Promotions and Discounts
Promotional offers, discounts, and special pricing may be available for limited periods.
Unless otherwise stated, discounts cannot be combined with other promotional offers.
Selovy reserves the right to modify or discontinue promotions, subject to applicable law.
Any specific promotional conditions will be communicated at the time of the offer.
8. Intellectual Property
All content on the Selovy website, including branding, logos, product descriptions, graphics, photographs, and website designs, belongs to Selovy or its respective licensors.
You may not reproduce, distribute, modify, or commercially use our content without prior written permission, except where permitted by law.
9. Third-Party Services
Our website may use third-party services, including Shopify, payment processors, shipping providers, and analytics platforms.
These services may be subject to their own terms and privacy policies.
We are not responsible for third-party websites or services outside our control, except as required by law.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Selovy is not liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including applicable consumer rights.
11. Privacy and Personal Information
Your privacy is important to us.
Personal information collected through our website is handled according to our Privacy Policy.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
12. Changes to These Terms
Selovy reserves the right to update or modify these Terms of Service.
Changes will be posted on this page with an updated revision date.
Your continued use of our website after changes become effective constitutes acceptance of the updated Terms, to the extent permitted by law.
Changes will not retroactively alter completed purchases without an appropriate legal basis.
13. Governing Law
These Terms of Service are governed by the laws of the jurisdiction in which the business operating Selovy is legally established, subject to applicable consumer protection laws and mandatory legal rights.
14. Contact Information
If you have questions regarding these Terms of Service, please contact us through the contact information listed on our website.
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